Battery and Charger
- The ComfyGO Mobility Phoenix Carbon Fiber Foldable Electric Wheelchair comes equipped with two standard 6.6 AH lithium-ion batteries. Or the long range come with two 10AH lithium-ion batteries. Both options featuring a quick-release function, making them easily removable for travel or charging purposes.
- These batteries are airline and cruise approved, allowing for seamless travel experiences.
- The charging time for each battery is 6 to 8 hours.
- The Phoenix battery can be charged with a regular home outlet.
- Designed for user convenience, the batteries can work simultaneously and be charged either while installed in the wheelchair or independently, ensuring uninterrupted mobility and ease of use.
- The charging details for each battery are AC 100 – 240 Volt, 50 Hertz, at 1.5 – 5 amperes.
- The Phoenix comes with a standard 24V 2A charger in the box.
Range
- Standard: Two 24V 6.6AH batteries provide and impressive driving range of up to 15 miles.
- Long Range: Two 24V 10AH batteries provide an impressive driving range of up to 25 miles.
- However, it is important to note that driving habits, temperature, weather, loading weight, road conditions, and other factors may affect the overall range.
Motors
- The lightweight carbon fiber Phoenix travel chair is equipped with two 250W brushless silent motors. Each motor operates independently, delivering a combined motor power of 500W.
- With a motor torque of 1.1Nm, these motors have the capability to climb inclines up to 6 degrees.
Intelligent Electromagnetic Brakes
- Enjoy a safe and smooth ride with our electric wheelchair featuring intelligent electromagnetic brakes built into the motors.
- Intelligent Electromagnetic Brakes provide several benefits for wheelchairs, including improved safety, smoother braking, and reduced wear and tear on the wheelchair’s components. Unlike traditional braking systems, electromagnetic brakes are highly responsive and can be controlled with precision, allowing for a safer and more comfortable ride. They also require less maintenance and have a longer lifespan compared to other braking systems.
- Additionally, electromagnetic brakes can help prevent the wheelchair from rolling away when parked on a slope or incline, providing greater peace of mind for the user.
Travel Friendly
- The Phoenix is a lightweight foldable travel wheelchair. The 10AH lithium-ion batteries are travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
Maintenance
- The Phoenix does not require much maintenance. Monthly cleaning, inspecting, and tightening of bolts and nuts should keep your wheelchair in good working order. Proper charging of the lithium-ion battery will prolong your battery life.
Controller (Joystick)
- This state-of-the-art wheelchair features a digital joystick controller with an LCD display for effortless navigation, alongside automatic reclining capabilities for maximum comfort during your journey. The quick-release function on the controller always ensures seamless operation.
- The controller contains the power on/off button, the speed selection buttons, the horn button, the battery level display, and the 360-degree joystick controller.
Cushion & Backrest
- Experience added comfort and easy maintenance with the leather cushion and backrest of our electric wheelchair.
- The Phoenix carbon fiber lightweight electric wheelchair is designed for maximum comfort. For additional comfort and easy maintenance, you can also choose to add a upgraded cushion and backrest, which are easy to clean.
Remote Controller
- The phoenix comes with an optional remote controller. The remote control allows you to maneuver the chair, adjust the speed, honk the horn, and recline the chair (if applicable). The remote control works at distances up 30 feet.
Accessories
- The phoenix has optional accessories available including a headlight with USB charger, phone holder. Please click here https://comfygomobility.store/ for more information on accessories.
Speed
- The Phoenix has seven speed selections and a limited top speed of 4 mph. The seven speed selections will deliver 15%, 30%, 45%, 60%, 75%, 90% or 100% of the maximum speed with speed one being 15% of maximum speed and speed five being 100% of maximum speed.
Seating Area Width
- The Phoenix is available 18.5″ seating option. The seat width is measured at the broadest point between the bars supporting the armrests.
- The phoenix offers unrivaled comfort, featuring a 17″ cushion width and 16″ cushion deepth.
Frame
- Experience maximum durability and strength with the Phoenix series of electric wheelchair, which features a carbon fiber frame.
- This high-quality material offers superior toughness and corrosion resistance, ensuring that your electric wheelchair can withstand the rigors of daily use and provide long-lasting performance.
Weight of the Chair
- The main frame of the Phoenix Carbon Fiber Wheelchair weighs 27 lbs, making it the heaviest component of the wheelchair.
- The cushion, backrest, footrests, and controller together add a total of 3 lbs. Thus, the Phoenix weighs 29 lbs without the battery.
- Each 10AH battery adds 3 lbs to the weight. Therefore, the total weight of the Phoenix carbon fiber wheelchair with the battery is 35 lbs.
Loading Weight
- The Phoenix carbon fiber wheelchair supports a maximum weight of 286 lbs.
Wiring/Electronics
- The Phoenix wiring, connectors, processor, motors, and controller are weather resistant and are able to resist light rain and winds. It is important to understand that none of the electronics are weather or waterproof and should avoid heavy rains or submersion in water.
Tires
- The Phoenix features solid tires, with 10″ rear tires and 6″ solid front tires.
Anti-Tip Wheels<
- For added stability and safety, the phoenix wheelchair is equipped with anti-tip wheels. These bars are designed to prevent the wheelchair from tipping over and provide extra support when navigating over uneven terrain or inclines. With this advanced feature, users can enjoy a more secure and worry-free ride, knowing that their electric wheelchair is equipped with additional safety measures.
Warranty
- The phoenix comes with a standard 1-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
- An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.
What is in the box?
- The Phoenix wheelchair comes with two lithium-ion batteries, joystick (controller), optional remote controller, battery charger, anti-tip wheels, and the user manual.
Shipping and Refund Policy
Shipping:
- All orders will be processed and shipped within 2-5 business days, including Saturdays and Sundays (excluding public holidays).
- For products weighing 15kg or more, the estimated shipping time is 1-2 weeks.
Return & Refund:
- Return Policy:
- Customers may return products within 7 days of receiving the item, provided the product is still in its original, unopened, and undamaged condition.
- Defective Products:
- If a product is found to be defective due to manufacturing faults, customers may return or exchange the product free of charge within 30 days from the date of receipt.
- Return Requests:
- Return requests will not be accepted if the product has been damaged due to customer misuse or mishandling.
Lost or Delayed Shipments:
- In the event of a lost or delayed package, customers must notify us within 7 days from the expected delivery date.
- If the above guidelines are followed, customers will receive a refund, if applicable, within 1-2 business days after the complaint is filed.
How do I check the status of my order?
- When your order has shipped, you will receive an email notification from us, including a tracking number. Please allow 48 hours before the tracking information becomes available.
- If you have not received your order within five (5) days of receiving your shipping confirmation email, please get in touch with us at support@comfygomobility.store with your name and order number, and we will investigate the matter.
Warranty Policy
At Comfygomobility, we take pride in offering high-quality products that are built to last. To ensure your peace of mind, all of our products come with a warranty that protects against manufacturing defects and malfunctions.
1. Warranty Coverage
Massage Machines: All massage machines come with a minimum 1-year warranty.
Electric Wheelchairs: All electric wheelchairs come with a 2-year warranty.
During the warranty period, we will repair or replace any product that is found to have defects in materials or workmanship under normal use.
2. What the Warranty Covers
The warranty covers:
Manufacturing defects
Mechanical or electrical malfunctions under normal usage
Defects in materials or workmanship
3. What the Warranty Does Not Cover
The warranty does not cover:
Damage caused by misuse, neglect, accidents, or unauthorized modifications.
Normal wear and tear, including cosmetic damage such as scratches or dents.
Damage caused by improper maintenance or use of non-recommended accessories or parts.
Products that have been tampered with or repaired by unauthorized personnel.
4. How to Make a Warranty Claim
If you believe your product is eligible for a warranty claim, please follow these steps:
Contact us at support@comfygomobility.store with your order number and a detailed description of the issue.
Our customer support team will guide you through the process and determine whether your product is eligible for repair or replacement under warranty.
If your claim is approved, we will provide instructions on how to return the item to us for inspection.
Once we receive and inspect the product, we will either repair or replace it at no additional cost to you.
5. Replacement and Repair Process
If a product is deemed defective and eligible under the warranty:
Repair: We will repair the product free of charge.
Replacement: If the product cannot be repaired, we will replace it with the same model or a comparable product if the original is no longer available.
Shipping Costs: We will cover the cost of shipping for approved warranty claims.
6. Extended Warranty (Optional)
We offer the option to purchase an extended warranty for certain products. If you are interested in extending the warranty on your product, please contact us at support@comfygomobility.store for more information.
7. Contact Us
If you have any questions or need assistance with your warranty claim, please contact us:
Email: support@comfygomobility.store
Address: 1500 W 121st St, Los Angeles, CA 90047-5307, USA
Return Policy
At Comfygomobility, we are dedicated to ensuring that you are completely satisfied with your purchase. If you are not entirely happy with your product, we offer a flexible return policy to make your experience as smooth as possible.
1. 30-Day Return Window
You can return any item within 30 days of receiving your order for a full refund or exchange. To be eligible for a return:
The item must be unused, in its original packaging, and in the same condition as when you received it.
You will need to provide proof of purchase, such as your order confirmation email or receipt.
2. Return Eligibility
We accept returns in the following cases:
Damaged or Defective Products: If your product is damaged upon arrival or has a manufacturing defect, we will cover the cost of return shipping and provide a full refund or replacement.
Incorrect Items: If you received the wrong product, we will cover the cost of return shipping and send you the correct item.
Unsatisfactory Products: If you are not satisfied with your purchase for any reason, you may return it within 30 days for a refund, though you will be responsible for return shipping costs.
3. Non-Returnable Items
Certain products may not be eligible for returns, including:
Items that have been used or show signs of wear.
Products that are not in their original condition or missing parts.
Items purchased on final sale or discounted clearance.
4. How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer support team at support@wheelchairmobilitys.com with your order number and the reason for your return.
We will provide you with a return shipping label if your return is approved.
Carefully repackage the item and ship it back using the label provided.
Once we receive and inspect the item, we will process your refund or exchange.
5. Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to the original payment method.
6. Exchanges
If you wish to exchange your product for a different item, please contact us at support@comfygomobility.store, and we will assist with the exchange process.
7. Contact Information
If you have any questions about our return policy or need assistance with a return, please contact us:
Email: support@comfygomobility.store
Address: 1500 W 121st St, Los Angeles, CA 90047-5307, USA






Phoenix Carbon Fiber Ultra Electric Wheelchair
Introducing the Phoenix Carbon Fiber Electric Wheelchair, a groundbreaking foldable electric wheelchair tailored for the discerning traveler. Constructed from top-tier carbon fiber materials and equipped with robust motors, this wheelchair guarantees a seamless and dependable journey.
⚖️ Featherweight Design: With its net weight beginning at just 27 lbs (main frame only), the Phoenix ensures hassle-free transportation and storage, making it an ideal travel companion.
💪 Dominant Drive: Powered by two 250W brushless motors, the Phoenix provides a smooth and potent drive, ready to tackle diverse terrains. Navigate with confidence using the integrated joystick controller, ensuring precision and user-friendliness.
🔋 Adaptable Battery Choices: Benefit from dual 24V*10AH lithium-ion batteries for extended journeys, ensuring you’re always ready for longer adventures.
🚀 Unwavering Quality: The Phoenix Carbon Fiber Wheelchair is a symbol of durability.
Experience unmatched autonomy and flexibility with the Phoenix Carbon Fiber Electric Wheelchair. Secure yours now and redefine your travel experiences!

360° Joystick with LCD display

Ultra Lightweight

Airline & Cruise Approved


Ethan Clark –
Great <3
Odie Boggs –
Just got it Monday. I already love it! Excited to take it traveling. Jay at ComfyGo was so helpfull! I purchased from Marcs Mobility and worked with Sal.
Dan pangallo –
Under 30lb chair saves back from loading /unloading
Comfortable, easy to use . Perfect chair for families on the go!
Angela Milnes –
Great Company does exactly what they say they are doing can’t wait to get my Scooter
Ricardo Dominguez –
I purchased it for a few reasons. It’s smooth ride, it’s light weight, and it’s durable frame.
Saxson Cwalinski –
We had to return the Majestic chair because it was too heavy. My husband is disabled and I am now able to put the Phoenix in the back of our SUV. Thankfully!!!
Hicks, Mike –
Well worth the cost. Love it!!! Documentation could be clearer.